I have no idea how you do what you do so well. You found a way to make it more than I even asked for and I only gave you two weeks notice. I have worked with logistics partners that needed months, and they didn't even get close to what you designed.
c.s., member
The way you work is so different and with a more elegant touch.
private jet advisor to fortune 500 leadership
I have worked with other individuals in the travel industry before, and none can even imagine what Alderhouse is capable of.
R.C., member
Your dedicated travel office team can't know 300 members' preferences by heart - but they can know yours. Every member receives the depth of service that comes from genuine understanding: your working rhythms while traveling, your preferred wine region, the difference between a productive trip and a perfect one.
Travel agents manage a transaction – you call, they deliver, the trip ends. A travel office means having a dedicated team that operates as an extension of your personal infrastructure. Much like a personal wealth manager or a charter jet pilot, a travel office know your preferences so deeply that planning requires just a destination and dates.
We fly to you because understanding you is our first investment, not our first invoice. Over an evening at an exceptional restaurant in your city, we learn what no virtual call could capture. How you think about time. What privacy means to you. The subtle preferences that transform a trip from acceptable to exceptional.
Most family offices handle travel as one service among many. We've built dedicated travel infrastructure with a global network of location consultants and decades of collective experience focused solely on travel. Your family office excels at managing your complete financial picture. We excel at making travel effortless. Many of our members integrate us seamlessly with their existing teams.
Your EA remains your primary interface for all scheduling and coordination. We become their travel resource – the expert team they call when you need to be in Singapore next week or Aspen next month. Most members find this actually frees their EA to focus on what they do best, while ensuring your travel is handled by dedicated specialists who know your preferences intimately.
Memberships for personal travel start at $50,000 per year. Memberships for personal and business travel start at $120,000 per year. Members may request additional services, including on-the-ground support when traveling, coverage for multiple family members, proactive destination monitoring, and more. Contact concierge@alderhouse.vip for more information.
Yes. We coordinate seamlessly with your flight department or preferred private aviation provider. Many members rely on us to arrange charter options when needed. We adapt to your existing aviation preferences.
Global. Our network includes location consultants in major cities and remote destinations across six continents (and all the islands in between). Whether you need a penthouse suite in London or a private island in the Maldives, we have trusted partners who understand our standards.
"Next week" is a common request. Our dedicated team structure means someone who knows your preferences intimately can arrange travel quickly. When you have your own travel office, "last-minute" is just another timeline.
Your choice. Some members review every recommendation. Others haven't looked at an itinerary in a long time – they just arrive. Most fall somewhere between, usually reviewing a private tour experience but trusting us completely on hotels and flights. We adapt to your preferences.
Absolutely. We'll optimize your points usage while maintaining your preferred travel experience. Many members have significant points balances they want to deploy strategically. We handle this regularly.
Our members share one trait: they've recognized that time spent comparing hotels or managing logistics is time stolen from what matters. If you've built a team around everything else in your life but still treat travel a series of transactions, you're ready. If you want travel to feel as effortless as everything else in your life, you're ready.